FAQs

FOOD / DINING

I just bought tickets and they say “A $30 Dinner Voucher Has Been Added to the Ticket Price.” What does this entail?

We offer preferred seating which require the purchase of dinner on the night of the show. Your $30 dinner voucher includes salad, three entree options, and dessert (excludes beverages and gratuity). We request you arrive 2 hours prior to show time in order to enjoy your meal. You are welcome to check out the menu for the evening on the show’s event page.

What is the Mercedes-Benz Premier Package all about?

For select concerts, the purchase of our Mercedes-Benz Premier Package entitles you to Tier 1 premium seating, access to the beautiful Mercedes-Benz Star Lounge, VIP parking, and a complimentary array of desserts. On the night of the event, present your Tier 1 ticket to the parking attendant to obtain your VIP parking and enter through the Mercedes-Benz Star Lounge entrance, which is located to the right of the box office. For more information, please contact our box office at 714-712-2700.

How much does dinner cost?

For dinner events, we offer a prix fixe dinner which includes a salad, three entree options, and dessert for $30. Please note that the $30 prix fixe dinner does not include beverages or gratuity. You are welcome to check out the menu for the evening on the show’s event page.

Can we bring in outside food or beverage?

We do not allow outside food or beverage into the venue.

Tickets / Seating

Is the City National Grove of Anaheim for all ages?

Yes. We are an all-ages venue, unless otherwise stated. Everyone must have a ticket to enter the venue.

Is the City National Grove of Anaheim wheelchair accessible?

Yes, we offer Equal Access seating. Please call our box office at 714-712-2700 for seating options.

Do you offer any group sales discounts?

Yes, for select performances. For groups of 10 or more, please contact Rich Gimigliano at (818) 370-9505.

Can you scan my ticket from my phone?

Yes, or you can present your paper ticket at the entrance.

Miscellaneous

Can I bring my camera or recording device?

We do not permit professional cameras (detachable lens), digital cameras, audio or video recording devices. 
As a courtesy to the Artist and your fellow Guests, we ask that you refrain from using your cell phone for photos, video or texting during the performance. For certain performances, no photography or cell phone use of any sort is permitted.
Please call the box office on the day of show at 714.712.2700 for more information regarding specific performances.

What time do the parking lots open and how much does parking cost?

The parking lot opens 1 hour prior to door time and parking is $12 per car. You may pre-purchase parking here or at the box office.

I’ve already been inside the venue; can I leave and come back in?

No, sorry, we do not permit re-entry.

Can I smoke at the City National Grove of Anaheim?

Our venue is a smoke-free.

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