Employment

 

TICKET SELLERS:

Responsibilities include phone and window ticket sales and distribution of will call tickets. Moderate typing skills are required. Must have flexible schedule and the ability to work days, evenings, and/or weekends. Previous ticketing experience is a plus. If you possess strong communication skills (bilingual/Spanish a plus), a can-do attitude, and believe in delivering the highest level of customer service, and you are seeking a job with good advancement opportunities, please have a resumé available and fax to Human Resources at (714) 712-2777 or send via email.

 

GUEST SERVICES:

As a member of the Guest Services team, you will: 
- Create a safe, secure and professional environment for all persons in the venue
- Focus on delivering an optimal guest experience, along with efficiency in operations
- Greet and direct guests, provide information and directions
- Control access points throughout the venue
- Understand the event agenda and expectations from our client/guest
- Anticipate customer needs and know how to meet and exceed those needs
- Assist with guest resolutions
- Provide Safety and Guidance during an Emergency Evacuation
- Dress in appropriate uniform as required for each event

To Qualify, you must:
- Be able to work an event based flexible schedule, which includes weekends and holidays
- Enjoy working with the public and possess effective communication skills
- Be a person who is Friendly, Proactive and Resourceful
- Be flexible with adjustments to duties and assignments on a shift by shift basis
- Possess quick forward thinking and committed to providing a positive experience
- Be able to provide solutions in a positive, effective manner
- Be able to work in a fast-paced, often loud environment
- Be tolerant of all cultures, music and art forms

Preferred, but not required:
- Be able to stand for extended periods of time (4+ hours)
- Have experience in a live music environment
- Able to lift or move up to 25 lbs using proper lifting techniques

Reply via email.

 

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