Position Summary:
We are seeking a highly motivated, detail-oriented individual to join our successful organization at the City National Grove of Anaheim. This individual will assist with the daily operations of our full service box office, setting up events and interfacing with Ticket Master staff, and other duties including the training and supervision all box office staff. This is a part-time hourly position.

Venue Summary:
The City National Grove of Anaheim is Southern California’s premiere intimate concert and special event venue. We host over 200 events per year including concerts, comedy, special events and others. Nederlander Concerts, one of the largest and most successful concert and theatre producers in the country, operates the Grove.

Qualifications:

• 1-2 years of progressively responsible box office experience for an event facility, preferably with experience in a supervisor role.
• Superior Guest and Client Service skills
• Strong computer skills, including knowledge of the Ticket Master system and MS Excel and Word.
• Willingness to work beyond normal business hours, including nights, weekends, and holidays.
• Bachelor’s degree from an accredited college preferred, but not required.

Job Responsibilities:

• Assist Manager with oversight of all daily responsibilities of the Box Office
• Assist Manager with training and supervision all Box Office staff
• Open and close the box office
• Ensure proper accountability for all Box Office transactions
• Set-up shows in the Ticketmaster system as needed
• Assist promoters and artist representatives with Box Office support
• Ensure strict accountability of all internal orders
• Prepare daily sales reports, box office statements and event reconciliation reports.
• Coordinate daily deposits
• Exceed Guest expectations
• Additional duties as assigned

To Apply for this position:

• Submit a cover letter and resume to jobs@citynationalgroveofanaheim.com
  or fax to 714-712-2777.
• No Phone Calls Please

Responsibilities include phone and window ticket sales and distribution of will call tickets. Moderate typing skills are required. Must have flexible schedule and the ability to work days, evenings, and/or weekends. Previous Ticketmaster experience is a plus. If you possess strong communication skills (bilingual/Spanish a plus), a can-do attitude, and believe in delivering the highest level of customer service, and you are seeking a job with good advancement opportunities, please have a resumé avaliable and fax to Human Resources at (714) 712-2777 or email it to jobs@citynationalgroveofanaheim.com.